Masks are still required upon entering Colours. We ask if you are feeling any kind of sickness, are Covid symptomatic, or have a fever to please reschedule your appointment when you are 100% well again and we are implementing this with our staff as well so that we are all safe.
Your temperature will be taken at the door and cannot exceed over 100.4 degrees to get your service done. Our staff will be taking their temperature every day as well and the same rule will apply for us! Before we get started we’ll ask that you use our hand sanitizer at various locations in our salon and expect your service provider to do the same.
Do not bring anyone extra to your appointment as ONLY the guest with the appointment will be permitted in the building. No person(s) will be allowed to sit in the waiting area that does not have a appointment.
Guests will be served by appointment only at this time; so NO WALK INS. WE WILL BE IMPLEMENTING A $25 FEE IF YOU DO NOT SHOW UP FOR YOUR APPOINTMENT OR IF A 48 HOUR CANCELLATION NOTICE HAS NOT BEEN GIVEN.
Please know that we will be doing extra sanitizing to make us all safe which could make us run a little behind getting to your appointment
We really appreciate your compliance, patience and understanding during this different and unknown time that we’re all experiencing. Thank you so much for supporting our small business!!
A FEW WAYS TO MAKE YOUR VISIT MORE ENJOYABLE
In the interest of providing a relaxing environment for all clients, please make arrangements for childcare prior to your appointments. We have no facilities to accommodate children and therefore will not be able to provide your scheduled service.
To reserve a spot in one of our fabulous rooms, we will need a credit card number. (This will keep standby clients from “nabbing” your spot!)
Please arrive 15 minutes prior to your scheduled service. This allows for proper preparation time. Please be aware that if you are late, the full fee will be charged, with an adjustment on allotted service time.
Please inform your technician of any special request you may have. It is important to us that we know if we are living up to your expectations.
All service times are approximate.
Colours reserves the right to offer specific services during the busiest times of the year.
Prices & Services offered are subject to change without notice.
Gift Cards must be presented in person to be redeemed at time of service.
We are not responsible for lost or stolen articles.
If a cancellation is inevitable, we understand. However, please adhere to our policy to avoid being charged for services.
Any single appointment not cancelled 48 hours in advance will result in the full fee being charged.
For those of you who have reserved more than one service or package, we need 48 hours advance notice, to avoid full fee charges. For a large group/multiple services, we need 72 hours advance notice.
In the event a client is a no-show for a scheduled appointment, the full fee for the service(s) missed will be charged.
This cancellation policy allows us the time to inform our standby clients of any availability, as well as keeping our technicians’ schedules filled, thus better serving everyone. Thank you for your cooperation in this matter and consideration for our fellow client.